Starbucks

Reviews about Starbucks

• 2 / 5

  By Megan Smith
  I love Starbucks but if my first experience was at this store, I'd have to say I would probably never return to another. This location is terrible 98% of the time. There is almost always a line, which I normally would not complain about, however it does not seem to be customer driven but more as a result of the staff just working extremely slow. I live in Eagle so naturally we were quite excited to see this store opening with a drive thru because it's in route to our work. The problem stems from the long lines so more often than not I choose to go out of my way another few miles to get a coffee from another location that is more efficient.
  
  In addition to slowness, I have received the wrong order about 50% of the time or a drink that tastes horrible. For the money one spends at Starbucks, I think everyone would agree that you expect a good tasting coffee. On numerous other ccasions I've also ordered a kids steamer only to get to the window to realize that it's warmer than my coffee. I've made mention of it and the one lady offered to give me a few ice cubes to cool it down!? Just poor service in my opinion! Hopefully corporate with be able to correct whats going on at this location.
  
  I also agree with the person who mentioned the 5am opening. I have yet to see someone opening there at 5am!
  October 28, 2016